
Frequently Asked Questions
Can I walk in and buy a whole cake?
We need 48 hours to prepare all whole cake and dessert orders. Orders can be picked up inside of Sweet Firefly ice shop located at 2701 Custer Pkwy #810, Richardson, TX 75080. Please order online at www.cozycakehaus.com or call the office to place an order at 469-966-7115.
Where do I pick up my order?
Orders can be picked up inside of Sweet Firefly ice shop located at 2701 Custer Pkwy #810, Richardson, TX 75080. Please order online at www.cozycakehaus.com or call the office to place an order at 469-966-7115.
You can also pick up at our Pop Up events!
Sign up to find out about our events.
What style is your buttercream?
Everything we make at Cozy Cakehaus is made fresh daily. We use all Swiss Meringue Buttercream caused by creating a meringue with egg whites and sugar. Then we add all European-style butter and a splash of vanilla. European butter has a higher butterfat content than American butter, on average about 6% more. Traditionally, American Buttercream is much sweeter, made with butter, shortening, powdered sugar, vanilla, and sometimes milk or heavy cream.
The powdered sugar in American Buttercream not only makes it much sweeter, but it also has a more dissolving texture.
Our Swiss Meringue Buttercream will be less sweet overall.
Do you ship cakes?
We currently ship 6" and 8" cakes and desserts. We ship via UPS Monday thru Wednesday. We do not ship on Thursday, Friday, Saturday, Sunday, or major US holidays. Your product will be frozen and, depending on the item, will have dry ice inside the shipping package. We recommend selecting Next Day Air/Saver to ship during the summer.
Can I have something written on my cake?
We don't write directly on our delicious cakes or desserts.